Our Return and Exchange policy is so simple, even a squirrel could do it (okay, maybe not a squirrel, but you get the point).
If you happen to receive the wrong order or a damaged item, let us know within three days. We'll make sure to return or exchange the product free of cost - because who doesn't love free stuff, right?
Now, when it comes to the actual return process, we have a teeny-tiny favor to ask. Please, pretty please, pack the product securely using either the original packaging or a new one that is similar in quality. We don't want to receive a box that looks like it's been through a tornado (we have a phobia of tornadoes, by the way).
Also, double-check that the packaging has the correct address written or printed on it. We don't want your package to end up in Timbuktu (although, we hear it's a lovely place).
Finally, please give us 4 to 7 business days for the order exchange. We're not The Flash, but we promise to hustle as fast as we can.
Start shopping and rest easy knowing that our Return and Exchange policy has got your back!
